Connection

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From Rideshare to Reflection: Unpacking Life Lessons from a Conversation with an Ex-Con

“Do you mind if I sit up front?” he asked. I replied with my standard line, “You can sit anywhere you like as long as you pay.” It’s my Rideshare Dad Joke response, and it got a chuckle from this 6′ 4″ 275lb beast of a tattooed human. I helped him load his Walmart bags

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Navigating the PRSA ICON: Insights from Rideshare Conversations on Embracing Team Diversity

Three Rideshare clients were attending the same conference. I know this sounds like the setup for one of those classic “bar” jokes, but they made the cut for my listen-and-learn group this week. They reminded me of the power of needed differences in our teams. The convention, PRSA ICON, is a gathering of the Public

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The Highly Emotional Rideshare Experience and Managing Highly Emotional and Effective Talent

Last night’s rideshare client looked demon-possessed as her mother and a bar patron helped the young woman stagger into my car. I handed them a barf bag and turned down the thermostat a few degrees. Within five minutes, the daughter was trying to hit her mother while slurring and yelling hurtful comments about the woman

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Biden wins presidency over Trump as detailed on newspaper front page.

When Trump Isn’t the Headline: Does Your Brand Have An Identity?

Before you get irritated or excited, this isn’t a political opinion piece. I’m using a current events story to make a point. Yes, I realize it’s like the person who says, “I’m not trying to tell you what to do…”, and then they proceed to tell you what to do. Election Night 2020. We had

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Taylor Swift’s Sunday School Lessons: Management, Service, and Branding

Pop/Country music icon Taylor Swift preached to the masses in Nashville on May 7th. She broke attendance records at Nissan Stadium by performing for crowds of more than 70,000 people on the first two nights. The third night attendance was a mere 67,000. Sarcasm intended. But the third night is the one everyone is talking

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