Person Holding Smartphone

The Highly Emotional Rideshare Experience and Managing Highly Emotional and Effective Talent

Last night’s rideshare client looked demon-possessed as her mother and a bar patron helped the young woman stagger into my car. I handed them a barf bag and turned down the thermostat a few degrees. Within five minutes, the daughter was trying to hit her mother while slurring and yelling hurtful comments about the woman […]

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Biden wins presidency over Trump as detailed on newspaper front page.

When Trump Isn’t the Headline: Does Your Brand Have An Identity?

Before you get irritated or excited, this isn’t a political opinion piece. I’m using a current events story to make a point. Yes, I realize it’s like the person who says, “I’m not trying to tell you what to do…”, and then they proceed to tell you what to do. Election Night 2020. We had

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AT 40 Jar

Discover the Key Branding Lessons from Casey Kasem’s American Top 40

Memorial Day Weekend felt like Groundhog Day. My annual cleaning of the garage. The thought process goes like this: “Let’s move stuff from one side of the garage to the other side of the garage. Maybe we’ll go to the Goodwill donation center and my junk will become someone else’s treasure.” A new segment was

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concert, crowd, hands

Taylor Swift’s Sunday School Lessons: Management, Service, and Branding

Pop/Country music icon Taylor Swift preached to the masses in Nashville on May 7th. She broke attendance records at Nissan Stadium by performing for crowds of more than 70,000 people on the first two nights. The third night attendance was a mere 67,000. Sarcasm intended. But the third night is the one everyone is talking

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cute, questions, pet

Who is Paying Attention? The Little Things Create Impressions

The leaking of classified documents is fascinating. Hang on, this isn’t a political opinion piece. It’s a post about your brand’s website. The U.S. Intelligence community discovered the vulnerability in early April. When I realized the documents had been out there a while I thought, “Who is paying attention?” I know these documents were on

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Code Projected Over Woman

AI is Taking Over the World: How One Artist Resisted the Invasion

AI is taking over the world. This artist refused to let the invasion of Artificial Intelligence corrupt our family tradition of decorating the Easter Bunny cakes. When I looked at the naked cake, Sponge Bob Square Pants was the first thing to pop into my brain. The five other kids at the table made a

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